Security

How to Report a Phishing Email

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How to Report a Phishing Email

Phishing is the #1 way businesses get hacked. Knowing how to spot and report suspicious emails protects you and your whole organization.

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⚡ When in doubt — report it
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Accidentally clicked a link or opened an attachment? Do not wait — call Computer Central immediately at (352) 314-3855. The faster we respond, the less damage can occur.

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Signs of a Phishing Email

Look for any of these red flags — one is enough to be suspicious

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Sender address does not match
The “From” name looks right but the actual email address is wrong — e.g., “Microsoft Support <support@random-site.com>”

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Urgency or threats
“Act now or your account will be closed”, “Your payment failed — verify immediately”

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Links that do not match what they say
Hover over any link before clicking — the URL shown at the bottom of your browser should match the destination. If they differ, do not click.

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Unexpected attachments
Especially .exe, .zip, or Office files (.docx, .xlsx) — especially if you were not expecting them

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Requests for login credentials or payment
Legitimate companies and IT departments will never ask for your password or payment info by email

✅ What to Do When You Receive a Suspicious Email

Do NOT click any links or open any attachments. This is the most important step — even if you think it might be legitimate, pause first.
Do NOT reply to the email — replying confirms your address is active and can invite more attacks.
Forward the email to support@computercentralfl.com so we can review it.
In Microsoft Outlook, use the built-in Report Message button (in the toolbar) to also report it to Microsoft — this helps protect everyone.
After reporting, delete the email from your inbox and Deleted Items.

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Do not panic — but do act quickly.

Disconnect from Wi-Fi or unplug your network cable to stop any potential spread
Call Computer Central immediately at (352) 314-3855
Do not shut down your computer — leave it on so we can investigate what happened
Do not try to fix it yourself — unauthorized changes can make forensic investigation harder

⏱ Time matters: Ransomware and credential theft can spread within minutes. Calling us quickly significantly limits the damage.

When in doubt, always call — no question is too small.

Submit a Support Ticket or call Computer Central at (352) 314-3855

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