All Service Plans
Managed IT Plan
SECURE+
$95Per User · Per Month
Our foundation-level managed IT plan. Every critical service included — monitoring, endpoint security, SOC, patching, email protection, and business-hours remote support. One flat monthly rate, no surprises.
Everything Included at No Extra Cost
RMM
24/7 Remote Monitoring & Management — all endpoints watched around the clock.
EDR
Endpoint Detection & Response — advanced threat detection and containment.
Managed SOC
24/7 Security Operations Center — real analysts monitoring your environment.
Proactive Maintenance
Patch management, updates, and preventive maintenance on a scheduled cadence.
IT Documentation
Full documentation of your environment — network maps, passwords, configs.
SaaS Monitoring
Health and license monitoring for your cloud applications.
M365 / GWS Management
Tenant admin, user management, and configuration — fully managed.
Vendor Management
We deal with your ISP, phone carrier, and software vendors on your behalf.
Email Security
Anti-phishing, BEC protection, and advanced email filtering.
Dark Web Monitoring
Continuous monitoring for your domain credentials on the dark web.
Easy DMARC
SPF, DKIM, and DMARC configuration and monitoring for your domain.
Endpoint Backup
Automated backup for all managed endpoints.
Remote Support M–F 9–5
Business-hours helpdesk support via phone, email, and remote session.
This Plan Is a Great Fit When…
You want full monitoring and security without paying for unlimited onsite visits.
Your team works mostly in the office and rarely needs someone on-site to fix day-to-day issues.
You need one predictable monthly IT bill with zero surprise invoices.
Secure+ is flat-rate — no extra charges when something breaks or a ticket is opened.
You need enterprise-grade security but are not yet ready for full Manage+ coverage.
Every security layer — EDR, SOC, email protection, dark web, DMARC — is included from day one.
You have 1–20 employees and want a real IT partner, not just a helpdesk ticket system.
You get a dedicated account manager and direct line to our team, not a faceless support queue.
What Is Not Covered Under Secure+
On-site support visits
Secure+ does not include a bank of on-site hours. On-site is available as a billable add-on. Upgrade to Monitor+ for a monthly bank, or Manage+ for unlimited on-site.
After-hours / emergency support
After-hours response is available at standard rates. Monitor+ gets a discounted rate; Manage+ includes it.
Datto Workplace (file sync & share)
File sync & share via Datto Workplace is a Manage+ inclusion. Available as an add-on at standard pricing.
Unlimited remote support
Secure+ includes business-hours remote support. Manage+ upgrades this to unlimited with no ticket limits.
Frequently Asked Questions
Can I get Secure+ without a long-term agreement?
Yes — we can offer Secure+ on a month-to-month basis, but not at the same rate as our standard 12-month service agreement. The annual plan is priced to reflect the predictability and staffing commitment on our end. If you prefer maximum flexibility with no annual commitment, take a look at our Freedom+ plan, which is built exactly for that.
What is included in remote support under Secure+?
Secure+ covers business hours remote helpdesk support, Monday through Friday, 9 AM–5 PM. This covers troubleshooting, software issues, user onboarding assistance, and general IT requests. On-site visits are available as a billable add-on — upgrade to Monitor+ for a monthly bank of on-site hours, or Manage+ for unlimited on-site.
Can I upgrade to a higher plan later?
Absolutely. All three managed plans (Secure+, Monitor+, Manage+) run on the same platform and stack. Upgrading simply adds services to your agreement — your documentation, history, and environment all stay intact with no disruption.
Does Secure+ include Microsoft 365 or Google Workspace licensing?
Licensing is billed separately — Microsoft 365 and Google Workspace licenses are sourced through us at CSP pricing. What's included in Secure+ is the full administration, configuration, and ongoing management of whichever platform you use.
Ready to Get Started with Secure+?
Request a custom quote or schedule a no-pressure discovery call — we'll build a plan tailored to your environment.