Client Support

Submit a Support Ticket

Describe your issue and our team will start working on it immediately. For system-down emergencies, call us directly at (352) 314-3855.

Support Ticket Request

Fill in all required fields so our technicians can assist you as quickly as possible.

First Name *

Last Name *

Company *

Phone Number *

Email Address *

Street Address *

City *

State *

Zip Code *

Priority Level *

Preferred Contact Method

Describe the Issue *

Attachments (Screenshots, PDFs, Word docs, or text files — max 10 MB each)

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Allowed: JPG, PNG, GIF, WebP, PDF, DOC, DOCX, TXT

1
Ticket CreatedYour request is logged and queued immediately.
2
Technician AssignedWe'll match your ticket to the right tech based on priority.
3
We'll Reach OutYou'll hear from us by your preferred contact method.

CriticalSystem down / data loss

≤ 4 hrstarget 1 hr

HighMajor function impaired

≤ 8 hrstarget 4 hrs

MediumPartial impact

≤ 24 hrstarget 8 hrs

LowMinor / general question

≤ 48 hrstarget 12–24 hrs

Call us directly for immediate assistance.

Available for critical & system-down emergencies

A few details go a long way: